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Frequently Asked Questions about bicycle insurance

Need help? See the overview of frequently asked questions below. Isn't your question listed or do you want an explanation? Feel free to contact us!

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Frequently Asked Questions

Tips & Service

What do you do if you have hull damage?

Do you have any hull damage? Then Kingpolis will ensure that you can cycle again as soon as possible. A bicycle shop will repair your bike, Kingpolis will take care of the administrative handling of the hull damage.

What to do if your bike is stolen?

First of all: report your theft. We will help you to handle your theft claim quickly and efficiently. After approval of the theft claim, you can find a new bicycle at a bicycle shop.

Is there a responsible counterparty?

Then we will help you to recover the uninsured damage, for example injury or other damage. We offer you this service for free. We're always working hard to provide the best service for you!